Last Updated: September 23, 2024
At iGood Health Centre (“we”, “our”, or “us”), we are committed to protecting the privacy of our patients and users. This Privacy Policy outlines how we handle personal and personal health information in accordance with Ontario’s Personal Health Information Protection Act (PHIPA). This applies to our website, services, and interactions with patients.
Definition of Personal Health Information (PHI)
Under PHIPA, personal health information is any identifiable information about an individual, whether in oral or recorded form, including but not limited to:
User-Generated Content
We are not required to maintain confidentiality for any user-generated content unless specifically agreed upon or required by law. Compensation is not provided for user-generated content.
Information Collection
We collect only the necessary personal and health information required to deliver high-quality health care, administer health care systems, and comply with legal and regulatory standards. Information is gathered by fair and lawful means, with limited scope in terms of both amount and type.
Primary Purposes of Collection
For patients, personal health information is collected to:
Consent
We collect personal information with consent, ensuring the individual is informed about the purposes for which their information will be used. Consent may be obtained in various forms, including written or oral communication. Personal information will not be used for any purposes beyond those initially identified without obtaining further consent, unless required by law.
Data Retention
Personal health information is stored as long as necessary to fulfill the purposes for which it was collected. If a patient closes their account, data will not be deleted immediately, but patients may request immediate deletion by contacting us at info@igood.ca.
Security Measures
Although no system can guarantee absolute security, we employ privacy protection controls, secure technology, and access restrictions to safeguard patient data. Despite these efforts, we cannot fully guarantee the security of any data transmitted to or from our services.
Data Breaches and Patient Rights
In the event of a data breach, iGood Health Centre will take immediate action to contain and investigate the incident, notifying affected patients and authorities as required by law.
Patients have the right to access their personal health information. To request access, submit a written request to our privacy officer at info@igood.ca, and we will respond within 30 days, subject to legal limitations.
Patients may also file a complaint if they believe their privacy rights have been violated. Complaints can be submitted in writing to our privacy officer, who will conduct an investigation and provide a response in a timely manner.
For questions or concerns regarding this Privacy Policy, please contact us at info@igood.ca or call (905) 771-7177.
EXCELLENTBased on 163 reviewsTrustindex verifies that the original source of the review is Google.Mostafa S2024-10-11Fantastic physiotherapy care at igood Health Centre! Helped me recover quickly from shoulder pain. Highly recommendTrustindex verifies that the original source of the review is Google.Faranak Faizi2024-10-11Oh God !!! Such a release with my pain . I am so happy about my appointment with Dr Ali . He definitely has magical hands. He fixed me so well. I recomend him to everybody .Trustindex verifies that the original source of the review is Google.sania eghbali2024-10-11Modern and clean and professional staff I was struggling with a knee pain …. SUPRISE KNOW MORE PAIN Thanks Dr AliTrustindex verifies that the original source of the review is Google.nima behravesh2024-10-11I received a Massage , It was Really Good. i Highly RecomendedTrustindex verifies that the original source of the review is Google.Ava Ghadrdoust2024-10-11Amazing physio and massage therapist very professional awesome staff and a clean environment.Trustindex verifies that the original source of the review is Google.Aryo Afaee2024-10-11Very good physio and very clean. Professional and friendlyTrustindex verifies that the original source of the review is Google.Aria Rasooly2024-10-11I have a good and precious experience at iGood Health centre with chiropractors and doctors. I have been struggling with a neck pain for a while but since i visited Dr.Ali at the clinic, i have been feeling much better.Trustindex verifies that the original source of the review is Google.Bardia Rafinia2024-10-11Great chiropractor.Trustindex verifies that the original source of the review is Google.Falam2024-10-11Due to my job I have always had neck and shoulder pain all my life. I have seen many different chiropractors and physiotherapists. At “I good health” I had a wonderful experience. The care I received from Dr Ali was exceptional. They listened attentively to my concerns and provided personalized treatment that reduced and almost healed my pain at the first session. Very happy and satisfied with his treatment. Highly recommended.
igood Health Centre is a highly rated clinic, dedicated to providing quality service and care tailored to our clients’ needs. Offering the best in chiropractic care, massage therapy, acupuncture, and weight loss services, our experienced team ensures personalized treatment plans for lasting relief and enhanced well-being in Richmond Hill.
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